My TOSHIBA laptop keyboard broke and i want to replace it If i called toshiba will they send me a new keyboard?
I have a toshbia satelitte a505 laptop. If i call toshiba will they send me a new a505 keyboard?
Laptops & Notebooks - 3 Answers
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1 :
Bring it to the store where you bought it and ask for repairing or replacement. you cannot fix the keyboard yourself since changing laptop keyboard is not just as simple as throwing a desktop keyboard away and replace a new one. Not that simple dude!
2 :
If the lap top is in warranty Toshiba will replace the key board. Contact Toshiba for a local authorized repair center or to send in for repairs. Contact Toshiba to order the new key board. http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
3 :
Toshiba will not replace the keyboard for an issue that is caused by wear & tear. It is not covered by your STANDARD LIMITED WARRANTY. Try reading the manuals that came w/ the laptop for warranty details. If the key cap just came of, that means that you type with such a heavy finger. Try putting it back with fix-it or some other instant glue. If you can't fix it, that's when you'll have to have it repaired. If your computer is still in warranty and you have already registered it on-line before (support.toshiba.com), then call Toshiba's Tech Support hotline number (800-457-7777) for further technical assistance. FYI, which ever country your call will be routed to, please be patient & polite to the person who will take your call. After all, you are the one calling them for assistance with whatever issue you are having with your portable computer. Make sure to speak your name clearly (spell it, if need be) & provide all the info needed & asked for. They are trained professionals for handling simple matters, so I believe they should be able to assist you w/ any issue as long as IT IS WITHIN THEIR SCOPE OF SUPPORT. It depends on the company but be cooperative because these phone technicians have a specific handle time to be able to resolve the issue of a caller, so please do not be a jerk. Listen carefully to their instructions & follow it, because IF YOU THINK YOU KNOW MORE, then WHY CALL FOR ASSISTANCE IN THE FIRST PLACE. If your computer's 1-yr Standard Limited Warranty has ALREADY EXPIRED, don't expect too much. Ask them politely & talk to them in a friendly manner, for they are there to listen and PROVIDE YOU BASIC INFORMATION as much as they can. Best time to call, after midnight Pacific Time. Visit the website for more info. Try calling the National Parts Depot 31 Elkay Drive, Chester, NY 10918 Toll Free: (800) 524-8338 for availability & price of the whole keyboard set. FYI: I always tell my customers, a laptop's battery is similar to a cell phone's. You charge it when it's depleted & you unplug the adapter when it is already fully charge (this will prevent the battery from getting overcharged & extend the life of the battery). So for less hassle, I always advice my customers to just remove the battery if they plan to use the computer for long hours straight (more than 1 hour) and just run it on AC power alone so as not to overcharge it & shorten the battery life. FYI, laptop, as the name itself... well, I really don't use it on my lap b'coz sometimes our leg, the bed cover or some clothing may already be blocking the air vent without our knowledge. Also, if your computer is running a lot of applications that means that the HDD (Hard Disc Drive) is moving very fast and any minute (small) movements of your legs creates vibrations inside (which we wont see from the outside) that causes damage to the HDD discs, and eventually in a long time (when the damage is too much and in some cases the HDD makes a sound) the hard drive will crash. So, if your laptop came with a HDD protection utility, just like what Toshiba and HP has, you can always lower down the sensitivity level to level 2 or 1 but never completely disable the protection utility to prevent the HDD from getting damage from the inside and use the computer on a stable surface. Now, like what I always tell my customers, to always create a restore point (every last day or first day of the month) and make sure that you constantly back-up any important pictures, documents or files from your HDD to a Flash Drive/Thumb Drive or writable DVD±R or an external HDD, so that you will not lose any of these info just in case something bad happens. Are you a game enthusiasts playing for long hours? You need a notebook cooler. I have a Cooler Master U2 Notebook Cooler w/c has dual purposes. Detach the easily detacheable dual fan, & you can use the aluminum frame as a protection for your laptop's LCD screen when inside the bag. I got mine from MicroCenter.com for 48% cheaper than the regular $24.99 tag (FRYS.com SKU#: 6344931).
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